As from April 2013 my Journey in Investing is to create Retirement Income for Life till 80 years old for two over market cycles of Bull and Bear.

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Welcome to Ministry of Wealth!

This blog is authored by an old multi-bagger blue chips stock picker uncle from HDB heartland!

"The market is not your mother. It consists of tough men and women who look for ways to take money away from you instead of pouring milk into your mouth." - Dr. Alexander Elder

"For the things we have to learn before we can do them, we learn by doing them." - Aristotle

It is here where I share with you how I did it! FREE Education in stock market wisdom.

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Value Investing
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Friday, 16 November 2018

'There are no poor soldiers, only poor leaders': SMRT chief Neo Kian Hong says staff engagement is key


Mr Neo, who sold his car and now takes public transport to understand issues that commuters face daily, said that their problems have become personal for him.

"I thought that it was important for me to experience the MRT for myself," he added. "When I sit in a room and I listen to briefings about maintenance problems ... and then I get feedback from commuters about ... the heat, the smell, I don't know what they are talking about.

"And then when I smell it, it's totally personal," he said.


Read more at https://www.channelnewsasia.com/news/singapore/smrt-neo-kian-hong-no-poor-soldiers-only-poor-leaders-10938510


Hmm ... SMRT CEO may need to encourage more regular commuters like Uncle8888 to feedback.

Uncle8888 took so many MRT trips until he could tell the difference and feedback.  :-)





























2 comments:

  1. Wow, I didn't know that they ve got a whatsapp group for fault reporting despite taking mrt so often.

    ReplyDelete
    Replies
    1. Hmm .. may be your eyes on yr phone when you are inside the train. :-)

      Delete

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